Are Your Customers Satisfied?

Join us at the Microsoft-Hosted Event: Improving Customer Satisfaction & Retention, Whilst Reducing Operational Costs, and find out how to improve your customer service using BPM, Case Management and SharePoint. Location: Cardinal Place, London. Time: Nov. 16 2011, 9:30 AM - 1 PM. Register now at www.pnmsoft.com/customer_satisfaction.aspx.