✅ Amazon Seller Suspension - My EXCAT Appeal Letter & Plan of Action

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Got You Amazon Seller Account Suspended? There Is Still Hope!
Amazon is well known to be very strict about their rules especially when it comes to sellers. It is very easy to have your account suspended and when that happens, your only viable option is the Amazon appeal system.

When you have your Amazon seller account suspended, the first idea you might get is to create another account. This is probably the biggest mistake you can make It is against Amazon TOS to create multiple seller accounts. If your account was suspended, that makes things even worse and might get you permanently banned. What you should do instead is to figure out why your account was suspended. Amazon will not provide much help with that so you will have to figure it out on your own. Spend some time to inspect your account, look at listings, complaints from customers and your overall feedback. It might take some time but you must find out why you were suspended. Amazon expects you to know what you did wrong even if it was a mistake. This means that you learned what you did wrong and possibly understand the ToS better.

Once you know what got you suspended, prepare your Amazon appeal letter. It should start with the reason why you are contacting Amazon support staff, the reason you were suspended and what you plan to do in the future to avoid making the same mistake again. Try to avoid unnecessary information and maintain a professional ton. Own up to your mistake and make your dedication towards customers as clear as possible. If the reason your Amazon seller account was suspended is something minor, you should get it back without much of a hassle. If it is a bit more serious, you can expect a back and forth conversation with the support staff. Take your time to prepare each answer and always maintain a professional tone to increase your chances of getting your account back. The only situation in which your account will remain suspended is if you were suspended before. Amazon rarely gives its sellers a third chance. Regardless, you should still use the Amazon appeal system and hope for the bes