@patrickmoffa7922

This really spoke to me. I am usually very direct with most people and most of time did not care about feelings, now learning how to craft my messages more better considering their feelings and getting better results and less arguments.

@RETRONICK24

This really helped, I grew up in a generation of direct leadership now as my career advances in this new generation I have to have diplomatic answers and statements.

@stevekessler627

Packaging your message in a more persuasive and palatable form. I really like this statement. I have a strong conviction about being truthful. And my boss has been asking me to be more diplomatic in some of my communication to our clients to not create unnecessary alarm in them. I was wrestling with some of the suggested replies he had given me because if I were to say it that way, it feels like I am being dishonest. But, this perspective, that diplomacy is not about being dishonest but packaging in a way that is winning, is a very helpful paradigm shift. Thank you!

@anneliu3816

Thanks for the great advice. As a straightforward individual, I will keep practicing those skills.

@Tabishbabagak

nice respectful speaking and advices

@reneejolly8542

I have a person who doesn't like me at work. And, when someone else says something they shouldn't, and I reply or join the convo after they started talking about things they shouldn't say... but I ended up replying to something in a way i didn't mean, they report that I was the person doing everything wrong.... when they were, so I basically ended up trying to be a part of a team conversation when several others were wrong for their conversation, and the minute I say anything they can try to make come off worse than theirs, they try to get me in trouble for the whole conversation.... idk how to fix that misinterpretation, or the personal biased they have to make everything my fault when it's not

@AnnaSzabo

I have no idea how to even begin speaking in a tone of voice like yours… but I want to learn! 

Just messaged you on LinkedIn. Thank you, Jess.

@abubakirRahmatullayev-m4h

I love it 🥰 
It can help me to improve my communication skills at work

@mixedshorts2066

great video and brilliant speaking style, i appreciate the effort .
do you have any suggestions on books to read to understand diplomacy and how to practice it ?

@salemxxx5007

I really lack diplomacy and would really need advice

@ashweythsunil5108

Hey Jess, here's one I recently stuggled with "I'd suggest making changes to your resume to better fit the role you are looking for", somehow I feel it still offended the person

@Johnwick19942

My manager is extremely bossy when I provide him ideas he just tries to silences me. He says you have to do what I say. He thinks I’m good and tries to limit me to open up. He insults me during the team meeting. I have conveyed him multiple times before to be respectful, but he never changed. I’m really done with him and want to escalate because it’s effecting me mentally. Please advise how to handle this diplomatically.

@careergeek17

How to say 
“ I don’t want to take meetings on your behalf. As CTO this is our expectation that you will be managing your team directly “

@homewithemma42

If only visitors fitted in with British culture and traditions?

@tatuml.f.m.1410

I don’t value “tactfulness”. I don’t need someone to “package” messages just in case if my feelings get hurt. If one is direct honest appropriate & kind why do we need tact? Tactfulness is an attempt to regulate someone else’s POSSIBLE emotions which is really out of one’s control. In fact When ppl are “tactful” w me I feel offended & annoyed. With Tactful ppl, THEY think I cant manage my own feelings around a message needed to be given to me so they waste MY time adding in 20 extra words for cushion. I personally prefer more direct concise communication opposed to “tact”. kindness direct & honesty is sufficient. Ppl who need tact are highly ego driven & sensitive. Kindness respect & appropriateness is more than enough. If that offends someone they regulate their feelings themselves.